FaxUp · Guide

How to Send a Fax from an iPhone

Your iPhone can't dial a fax machine, but it can hand the document to a service that does. Here are the two ways to do it with FaxUp, what to check before you press send, and what to do when a fax doesn't go through.

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Two ways to fax from an iPhone

  • The FaxUp app is the better choice when the document is on paper. It has a scanner, lets you sign forms, and keeps your fax history.
  • Safari at faxup.net needs nothing installed. It suits a PDF from an email, a file in the Files app or a photo you already took.

Both use the same account and the same credits. Sign in with the same email and a credit bought in one is there in the other.

Method 1: the FaxUp app

  1. Install FaxUp from the App Store and open it. You can start without an account.
  2. Tap to start a new fax and choose Scan for paper, or pick a PDF or photo from your iPhone.
  3. Hold the phone flat above the page. The scanner finds the edges of the paper; adjust the corners if it missed one. Scan each page in order.
  4. Check the pages: crop, rotate a sideways page or change the order. If the form needs a signature or the date, add them with Fill & Sign.
  5. Enter the recipient's fax number. Add a cover page if the office asked for one.
  6. Send. The first fax is paid with one credit ($2.99 for a single fax). One credit covers the whole fax, whether it is 1 page or 30.
  7. Watch the status change to delivered. The delivery email has the transmission report attached.

Method 2: Safari, no app

  1. Open faxup.net/send in Safari.
  2. Tap to add a file. You can choose from Files, Photos, or take a photo. PDF, Word documents, JPEG, PNG and HEIC are accepted: up to 10 files, 25 MB each.
  3. Look at the preview. It shows each page in black and white the way the fax machine will print it, one page at a time.
  4. Pick the country and type the fax number. The number formats as you type, which helps you spot a missing digit.
  5. Add a cover page if you need one, then send and pay for just that fax.

Sending one page to a US or Canada number? Use the free fax instead: sign in with your email, no card needed.

Scanning tips that make a fax readable

A fax machine prints every dot as pure black or pure white, at about 200 lines per inch at best. Grey, colour and shadows don't survive that. So:

  • Scan in daylight or under an even light, and keep your hand's shadow off the page.
  • Put the paper on a dark, plain surface so the edges are easy to find.
  • Fill in forms with black or dark blue ink. Pencil and light colours often print as nothing.
  • Keep text and signatures away from the very edge: fax machines often lose about a quarter inch there, and a header line is printed across the top.
  • Very small print (under about 8 pt) can blur into blobs. Zoom the scan if the original is tiny.
  • Avoid big black areas, like a dark photo. They are slow to send and print as a smudge.

Not sure about a page? Run it through the free fax preview first: it flags faint marks, small text, dark areas and content too close to the edges.

What the fax machine on the other side prints

The recipient gets paper (or a PDF, if their office receives faxes digitally) in black and white. Pages are scaled to the width of a fax line, so a photo or an A4 page arrives at Letter width. Most machines print a header with the date, time and the sending number on each page. Colour is gone, and pale stamps or highlighter usually disappear.

When a fax fails, and what to do

  • Busy or no answer. The fax line was in use or the machine was off. Try again later; offices often switch machines off after hours.
  • A person answered. The number is a voice line. Ask the office for their fax number specifically.
  • The number was refused before sending. It is a mobile number, or in a country FaxUp doesn't fax to. Check the country you picked.
  • The call dropped partway. Long or very dark documents take longer and are more likely to break off. Send again; if it keeps happening, split the document.

Whatever the reason, a failed fax doesn't cost you: its credit goes back to your balance. Sending abroad? See how international faxing works.

Questions

Can an iPhone send a fax by itself?

No. An iPhone has no fax modem and the Phone app can't place a fax call. You need a service that takes your document over the internet and dials the fax machine for you, such as the FaxUp app or faxup.net in Safari.

Do I need a subscription to fax from my iPhone?

No. With FaxUp one fax costs $2.99, whatever its length, and credits never expire. A subscription (FaxUp Unlimited) is optional and only worth it if you fax every week or want your own number to receive faxes.

Is there a free way to fax from an iPhone?

For a one-page document to a US or Canada number, yes: open faxup.net/free-fax in Safari and sign in with your email. If the document is longer, you can send it for $1.99 instead.

Can I fax a photo I took with the iPhone camera?

Yes. The web accepts JPEG, PNG and HEIC photos and places each one on a Letter page. In the app, use the built-in scanner instead of the Camera app: it crops to the paper and makes the page cleaner for fax.

Can I fax to a mobile number?

No. A fax has to reach a fax machine or a fax line. FaxUp refuses numbers that are known mobile ranges, because the call could never be answered by a fax.

How do I know the fax arrived?

The fax shows its status until it is delivered. In the app you also get an email with the transmission report as a PDF. If the fax can't be delivered, the credit goes back to your balance.

Sources

Something wrong or out of date? Email [email protected].