FaxUp · Guide

Send a Fax Internationally

A fax to Tokyo or Berlin travels the same way as one across town: a call to a fax line, just with a country code in front. With FaxUp it also costs the same. Here is how it works, how to write the number, and where you can send.

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How an international fax works

Fax machines talk to each other over a phone call. When you send with FaxUp, our carrier places that call to the recipient's fax number abroad and plays the document to their machine, which prints it. Both machines follow the same international fax standard, so a machine in Japan reads a fax from the US without any conversion on your side.

Because it is a real call, the usual things apply: the line has to be free, the machine has to be on, and very long documents take longer over a long-distance line. Time zones matter too. A fax sent at 9 a.m. in New York arrives in the middle of the night in Asia, which is fine for a machine that is left on, but not for an office that switches it off.

How to write a foreign fax number

Every number has a country code (for example +44 for the UK, +49 for Germany, +81 for Japan) followed by the national number. On FaxUp you pick the country, so you never type 011 or 00.

  • Drop the leading 0 that many countries use for calls inside the country: a UK fax written as 020 7946 0000 becomes +44 20 7946 0000. Italy is the common exception; its 0 stays.
  • Ignore brackets and dashes. Numbers like +49 (0)30 1234-5678 mean: leave out the (0).
  • Make sure it is a fax line. Mobile numbers can't receive a fax, and FaxUp refuses known mobile ranges, such as UK numbers starting with 7.

What it costs

One fax uses one credit, to any of the countries below and with any number of pages. A single fax is $2.99; packs bring it lower (see pricing). There are no per-minute or per-country charges. If the fax isn't delivered, the credit comes back.

Two rules apply to faxes outside the US and Canada:

  • Your account needs bought credits or a paid plan. The free fax and app free trials can't be used abroad.
  • Up to 5 international faxes a day per account.

How to send one

  1. Open faxup.net/send and add your PDF, Word file or photo.
  2. Choose the country in the picker and type the fax number without its leading 0.
  3. Look at the preview. It shows the pages in black and white as they will print; the free fax preview explains what might not survive.
  4. Add a cover page if the recipient expects one, then send and follow the status.

On an iPhone? The iPhone fax guide covers the app and Safari. The app sends abroad from version 2.2.0.

Countries you can fax to (62)

The United States and Canada (+1), plus these. A country is only listed when our carrier can deliver to its fax lines at the same one-credit price.

  • Andorra +376
  • Argentina +54
  • Australia +61
  • Austria +43
  • Bangladesh +880
  • Belgium +32
  • Bhutan +975
  • Brazil +55
  • Brunei +673
  • Chile +56
  • Colombia +57
  • Costa Rica +506
  • Cyprus +357
  • Czech Republic +420
  • Estonia +372
  • Faroe Islands +298
  • France +33
  • Germany +49
  • Gibraltar +350
  • Greece +30
  • Hong Kong +852
  • Hungary +36
  • Iceland +354
  • India +91
  • Indonesia +62
  • Ireland +353
  • Israel +972
  • Italy +39
  • Japan +81
  • Kuwait +965
  • Laos +856
  • Lebanon +961
  • Liechtenstein +423
  • Luxembourg +352
  • Malaysia +60
  • Mexico +52
  • Monaco +377
  • Mongolia +976
  • Netherlands +31
  • New Zealand +64
  • Norway +47
  • Pakistan +92
  • Panama +507
  • Paraguay +595
  • Peru +51
  • Reunion +262
  • Romania +40
  • San Marino +378
  • Singapore +65
  • Slovakia +421
  • South Korea +82
  • Sweden +46
  • Switzerland +41
  • Taiwan +886
  • Thailand +66
  • Turkey +90
  • United Kingdom +44
  • Uruguay +598
  • Venezuela +58
  • Vietnam +84

Questions

Does an international fax cost more?

Not with FaxUp. A fax abroad uses one credit, like a fax inside the US: $2.99 for a single fax, less in a pack, any number of pages.

Which countries can I fax to?

62 countries and territories, counting the US and Canada. The full list is on this page and in the country picker on faxup.net/send. Countries not on the list can't be dialled yet.

Can I send my free fax abroad?

No. The free fax is for US and Canada numbers only, and faxing abroad needs an account that has bought credits or a paid plan.

Is there a limit on international faxes?

Yes: 5 faxes a day to numbers outside the US and Canada per account. Write to [email protected] if you need more.

Do I dial 011 or 00 first?

No. Choose the country in the picker and type the rest of the number. FaxUp adds the international part for you.

Can I fax abroad from the FaxUp app?

Yes, from app version 2.2.0. On an older version, use faxup.net/send in your browser and sign in with the same email: your credits are shared.

Sources

Something wrong or out of date? Email [email protected].