FaxUp · Comparison
FaxUp vs eFax: Pay Per Fax or a Monthly Plan?
If you fax a few times a year, FaxUp costs less: $2.99 per fax of any length, no subscription. If you need a fax number, receive faxes every month or need a HIPAA BAA, eFax's plans (from $18.99/month) do more. Below are both price lists as each company publishes them, and what each costs for real use.
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FaxUp publishes this page, so read it knowing that. We quote eFax only from its own website, and say where eFax is the better choice.
At a glance
| FaxUp | eFax Personal | eFax Business | |
|---|---|---|---|
| How you pay | Per fax, or optional FaxUp Unlimited | Monthly or annual plan | Monthly or annual plan |
| Price | $2.99 one fax; $3.99 for 5; Unlimited $3.99/week, $11.99/month or $89.99/year | $18.99/month, or $15.83/month billed yearly ($189.96); first month $4.99 | $39.99/month, or $33.33/month billed yearly ($399.96); first month $14.99 |
| Pages included | Any length per fax (Unlimited: fair use of 15 faxes a day, 100 a month) | 200 pages a month, sent and received; extra $0.10/page | 500 pages a month; extra $0.07/page |
| Fax number to receive | Only with FaxUp Unlimited | 1 number included | 1 number included; extra lines $5/month |
| Send without a subscription | Yes | No | No |
| Free option | 1 page to the US or Canada, free with an email sign-in | 7-day trial, up to 200 pages, then paid unless cancelled | Same trial |
| International sending | 62 countries from faxup.net, same price per fax | US, Canada and Mexico in the page allowance | 51 international destinations included |
| HIPAA BAA | No | No (eFax says Personal doesn't offer a BAA) | Yes, included |
| Users | 1 account | 1 user | 5 users; extra users $10/month |
| Apps | iPhone, Android, web | iOS, Android, desktop | iOS, Android, desktop |
| Cancelling | Nothing to cancel for single faxes and packs | Online for standard accounts; otherwise chat, email or phone | Same |
What it costs for real use
Using each company's published prices, before tax:
| You need to | FaxUp | eFax |
|---|---|---|
| Send one 12-page fax, once | $2.99 | $4.99 first month of Personal, then $18.99/month unless you cancel |
| Send 5 faxes over a year | $3.99 (5-fax pack, credits don't expire) | At least one paid month; $189.96 for a year |
| Send about 30 faxes a month | $11.99/month (FaxUp Unlimited) | $18.99/month if they fit in 200 pages |
| Receive faxes on your own number | $11.99/month (FaxUp Unlimited) | $18.99/month (Personal) |
| Fax patient records under a BAA | Not offered | $39.99/month (Business) |
Where eFax is the better choice
- You need a fax number and receive faxes regularly. Every eFax plan includes one; with FaxUp only Unlimited does.
- Healthcare or legal work that needs a BAA. eFax Business includes one. FaxUp doesn't sign BAAs.
- A team. eFax Business has 5 users; FaxUp is one person's account.
- A desktop app. eFax has one; FaxUp works in the browser and the phone apps.
Where FaxUp is the better choice
- A one-off fax. $2.99, any length, no trial to remember to cancel.
- A few faxes a year. Credits never expire, and a fax that fails gives its credit back.
- Seeing the fax before it goes. FaxUp shows every page in black and white as the fax machine will print it.
- Faxing abroad occasionally. 62 countries from faxup.net at the same one credit per fax.
Bottom line
Pick eFax when faxing is part of your job: a number, monthly volume, colleagues or a BAA. Pick FaxUp when you just need to get a document onto someone's fax machine now and then. See also sending one fax without a subscription and the other comparisons.
Questions
Is FaxUp cheaper than eFax?
For occasional faxing, yes: one fax on FaxUp is $2.99 with nothing to cancel, and 5 faxes are $3.99, while eFax starts at $18.99 a month (first month $4.99). If you need your own fax number to receive faxes, compare eFax Personal with FaxUp Unlimited ($11.99/month).
Can I send one fax with eFax without subscribing?
No. eFax is a subscription service; its iPhone app says faxing requires an active paid eFax account. The 7-day free trial turns into a paid plan unless you cancel before it ends.
Which one is HIPAA compliant?
eFax Business and Corporate include a Business Associate Agreement (BAA); eFax Personal does not offer one. FaxUp doesn't sign BAAs, so for patient records eFax Business is the better choice.
How do I cancel eFax?
According to efax.com/cancel, standard accounts can cancel online under Billing. Accounts with several numbers, a balance or an annual plan cancel by chat, email or phone. FaxUp's single fax and credit packs don't renew, so there is nothing to cancel.
Sources
- eFax pricing (Personal, Business, Corporate plans, overage, BAA)
- eFax free fax trial terms
- eFax: how to cancel
- eFax: Send Fax from iPhone, App Store listing
- FaxUp pricing
- FaxUp security and file retention
eFax figures were read on efax.com on November 12, 2026. Prices change; check the eFax site before you buy.
Something wrong or out of date? Email [email protected].